Privacy Policy

Introduction

Garden Horizons Community ("we," "our," or "us") operates the gardenhorizons.site website (the "Service"). This Privacy Policy explains our practices regarding the collection, use, and protection of your information when you visit our website.

We are committed to protecting your privacy and ensuring you have a positive experience on our site. Please read this Privacy Policy carefully to understand our privacy practices.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, password, and profile information when you create an account
• Payment Information: Credit card details and billing address (processed by Stripe and Midtrans, not stored on our servers)
• Contact Information: Email, WhatsApp number, and messages sent through contact forms
• User Content: Comments, reviews, and game codes you share

1.2 Information Collected Automatically

• Device Information: Browser type, IP address, device type, and operating system
• Usage Data: Pages visited, time spent, clicks, and referral source (via Vercel Analytics)
• Analytics: User behavior and interaction patterns with our site
• Advertising Data: Ad impressions, clicks, and engagement (via Ezoic)
• Cookies & Tracking: Session cookies, analytics cookies, and advertising cookies

1.3 Third-Party Services

We use several third-party services that may collect information about you:

• Ezoic (Advertising): Collects data for ad serving and optimization
• Vercel Analytics: Tracks website usage and performance
• Stripe & Midtrans: Handle payment processing
• GateKeeper CMP: Manages user consent for tracking
• ID5: Provides anonymous user identification for advertising

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Process your transactions and send related information
• Send transactional emails (order confirmations, password resets)
• Improve our website and user experience
• Analyze website usage and trends
• Display personalized advertisements
• Comply with legal obligations
• Detect and prevent fraudulent transactions

Note: We do not sell your personal information to third parties. We only share data with service providers who assist us in operating our website and conducting our business.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Help us understand how you use our site
• Advertising Cookies: Used to serve relevant ads

You can control cookie preferences through your browser settings or our consent management platform (GateKeeper).

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption for all data in transit
• Secure password hashing
• Regular security audits
• Payment data protection via PCI-DSS compliant payment processors
• Content Security Policy (CSP) headers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Deletion: Request deletion of your data
• Right to Withdraw Consent: Withdraw consent for data processing
• Right to Data Portability: Receive your data in a portable format

To exercise these rights, please contact us at support@gardenhorizons.site

6. Third-Party Services & Privacy

6.1 Ezoic Advertising

Ezoic serves advertisements on our site and collects data for ad optimization. Ezoic's privacy practices are detailed in their Privacy Policy.

6.2 Vercel Analytics

We use Vercel Analytics to track website performance and user behavior. See Vercel's Privacy Policy for details.

6.3 Payment Processors

Stripe: Privacy Policy

Midtrans: Privacy Policy

6.4 Consent Management

GateKeeper CMP helps us manage user consent for tracking. See their Privacy Policy.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while account is active
• Payment records: Retained for 7 years (legal requirement)
• Analytics data: Retained for 13 months
• Cookies: Typically deleted when browser is closed (session cookies)

You can request deletion of your account and associated data at any time.

8. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete such information and terminate the child's account.

For users aged 13–18, we provide additional privacy protections and encourage parental involvement.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

11. GDPR & CCPA Compliance

For EU Residents (GDPR): Your data is protected under the General Data Protection Regulation. We only process data based on your consent or legitimate business interests.

For California Residents (CCPA): You have the right to know, delete, and opt-out of the sale or sharing of your personal information. To submit a request, contact us at the email above.